Common queries answered
Frequently asked Questions
Estimated Processing Time: 3-5 business days
Shipping Time: 10-16 business days
We do accept returns. Customers have the right to initiate a return within 14 days.
Track your package using this website: www.17track.net. You can conveniently see where your package is by entering your package tracking number.
Contact us before your package ships. We will place a stop on your package being sent to the wrong address.
We support express delivery to most European countries, including France, Germany, Italy, and Poland.
If your total purchase weighs no more than 2 kg, all the items you bought will be in one package.