1. Processing Time
- Most items usually ship within 4 days.
2. Delivery Time
- Standard Shipping: 12-16 business days
- Special Orders: May take up to 3 weeks for delivery.
- In rare situations, due to the nature of the “replica” business, items may take as long as 20 business days to arrive.
- You will be notified if an item is back ordered or you may email or call us to check on stock for a certain item.
- If we do not have an item you wish please contact us so that we can check availability since we have many more items not listed on website.
- We can make items if not in stock (takes 15-20 Business days to make)
- All orders are to be Verified before shipping out.
- Your items will be sent by courier to your door. You will receive an email with your shipping tracking number. With this tracking number you can track the progress of your handbag. Please make sure you enter the correct shipping address and contact number. We are not responsible for reshipment if you provided us with an incorrect address. We are not responsible for any import tax charged on your package. Delivery is guaranteed. In the event that your package is lost or seized we will reship at our expense.
3. Back Order Policy
- We try our best to keep in stock every model and enough colors for our loyal customers. If it happens that a replica handbag is out of stock, we will place it on back-order and e-mail you for back-order approval immediately . We will email you asking if you like to wait for bag to be finished at our manufacturer which takes 15- 20 days , exchange, other color , different model or a REFUND. Thank you for your understanding.
4. Tracking Your Order
- You can track your shipments by clicking on these links below.
- EMS: http://www.ems.com.cn/english.html
- DHL: www.dhl.com
5. Change of Address
- Please confirm your shipping address before pay for it,making sure to entering a right shipping address is vitally important when placing an order, as well as the contact phone number and email address. Our company can not be responsible for reshipment if you provided us with an incorrect shipping address.
6. Undelivered Packages
- Items are generally shipped out within 4 working days after payment has been verified (Sat. & Sun. and most national holidays excluded).
- We shipping to worldwide by EMS/DHL (Express Mail Service) .
You can track it onhttp://www.ems.com.cn/english.html or www.dhl.com.
All tracking numbers are activated in 24 hours in the database of the shipping companies. If you are not able to track your order when you get your tracking number, it may be because the delivery company has not processed it inside their database system yet.
- Once we ship your package, we will send you tracking number once it available. Package transitting time normally takes 5 to 10 business days, depending on the destination, holidays and factors beyond Postal Service’s control. If there is a little delay, please have more patience.
- We are not pesponsible for the tax, We will cooperate with the shipping company to help costumers finish custom procedures.
- If you provide wrong information about the address, leads to the items can not delivery successful, we need to reship the items,we will recharge the reshipping fee.
At this situation, if you would like to cancel this order, we will charge the restocking fee - When the items are signed by someone according to the record shown on the delivery system, we are supposed that you will receive the items. That is not our responsibility if the parcel is picked by anybody else, you can call your local post office to have a check.
- If your package is lost or seized by the customs,in this case,we will reship a new one to you as soon as possible.